Shipping policy
Shipping Policy — BE ICONICO
Last updated: [insert date]
Thank you for shopping with BE ICONICO. This policy explains how order processing, shipping, and delivery work when you order from us.
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
During sale periods or high-demand launches, processing may take slightly longer. We'll notify you by email if there's a significant delay with your order.
Shipping Times
Estimated delivery times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| Portugal | 3-7 business days |
| Spain | 3-7 business days |
| European Union | 5-12 business days |
| United Kingdom | 7-14 business days |
| United States & Canada | 10-20 business days |
| Rest of World | 10-25 business days |
These are estimates only and are not guaranteed. Delivery times may vary due to customs processing, carrier delays, or events outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We offer free shipping on orders over [insert amount].
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs, Duties, and Taxes
For orders shipped outside the European Union, your order may be subject to import duties and taxes, which are charged once the package reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict what they may be, as customs policies vary widely from country to country.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at beiconico@gmail.com with your order number, and we'll look into it for you.
BE ICONICO is not responsible for packages lost or delayed due to incorrect shipping information provided by the customer, or delays caused by the shipping carrier or customs authorities.
Incorrect Shipping Address
Please double-check your shipping address before completing your order. If a package is returned to us due to an incorrect or incomplete address provided by the customer, reshipping costs will be the customer's responsibility.
Questions
If you have any questions about your shipment, feel free to reach out:
Email: beiconico@gmail.com
BE ICONICO reserves the right to update this policy at any time. We recommend checking this page periodically.